We invite you to check first that the card has been purchased on the same site as the one where you wish to place your order (France, UK, USA, Global, Germany, etc). The card will only be usable on the site where it was purchased, and no changes will be possible.
Please check that the amount in your basket is available on the gift card(s) applied to the basket.
Gift cards are cumulative.
Please also check that you are using the correct email address for the card, and you are within the valid expiration date for the gift card.
Don't hesitate to contact us if you have any difficulty, please include the full gift card code in your request.