We cannot modify orders once they have been confirmed, but we can cancel them if this is still possible so that you can place a new order.
Cancellation will only be possible if the order is still awaiting preparation. Once preparation has begun, we are no longer able to intervene and the order will be dispatched.
Please note that requests are handled during our service hours only (French time). For this reason, any request made outside these hours will only be effective when we reopen.